I have a project with 3 boards globally like this :
- Dev Scrum board (Dev todo, Dev in progress, Dev done)
- IT Kanban board (IT todo, IT in progress, IT done)
- Test Kanban board (Dev done and IT done, Test in progress, Test done)
The project workflow is set so that when we create a new issue, it has 'Dev todo' state.
We also have a 'IT backlog' state to allow IT users to maintain their backlog and we have set this state as 'Backlog Kanban' in the columns definition of the IT board.
When we create a ticket in the IT backlog, the state is 'Dev todo', we expected it to have 'IT backlog' state.
Is there a way to do this ? (automation, feature...)
Hi @Bruno Gasnier,
I understand that all boards are associated with the same Jira project. It is important to understand that issues are created inside a project, while a board is essentially a view on those issues. Or in other words, you always create your issues in a project, never in a board.
When creating an issue, apart from choosing a project you also have to select the issue type (story, task, bug, ...) you want to create. An issue type can only have a single workflow within a project, but each separate issue type can have its own workflow.
Having said that, if a different workflow is required for different issues in the same project, the usual way to solve this is to set up different issue types - each having its own workflow. That way an IT task can have a different initial status than e.g. a Story that goes to the dev team.
Have a look into the documentation on:
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