Default Tickets in Project

We are trying to create a Project Template that automatically has a list of tickets assigned in it, once the project is saved.

Examples of the default tickets would be, "Client Planning", "Design Planning", and so on. Every new project we create needs to have a list of these tickets. It's very time consuming to have to create them manually, every time we get a new project.

Is there an easier way to do this?

3 answers

1 accepted

This widget could not be displayed.

We have done something similar using the External Import capabilities. You can set up a list of issues that are defined in a spread sheet with all of the default information defined. You can then use this csv file to import all of the issues into any new project. The first time you may have to go through all of the import steps but once it is done once you can simply save the configuration file so that any subsequent import you simply select the configuration file and all of the column mappings are already complete. This dramatically reduces the time it takes to configure the project. We can now set up a project and within about five minutes we have populated the project with 150+ issues. You can get more information from the Jira documentation here.

This was pretty much what I was figuring we'd have to do. I'll accept this as an answer until there is better way to do it!

This widget could not be displayed.

we use Clone Plus to do this by way of a script that executes and then creates a project with all the "templated" issues. our teams then use this template to make whatever other changes are needed for a given project.

This widget could not be displayed.

Thank you for the reply. Unfortunately, Clone Plus is not available for OnDemand instance.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

284 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you