Default Screen Scheme: Jira 6.4.5

Our project uses a default screen screen to edit items; we have configured this screen. When I open an item (user story) the default screen does not open ...I look in the project properties and I see the scheme is in place. I looked in my profile and nothing seems to be overriding the scheme. I cleared tokens from my profile and restarted my computer ... still the same result.

 

Other members of the team are seeing the default screen ...thoughts on where to look for settings changes? 

2 answers

1 accepted

1 votes

There are a couple of fields controlled by permissions (due date, assignee, reporter), but the most likely culprit is that you have accidentally changed the display fields.  There should be a "configure fields" to the top right of the edit screen where you can show/hide fields on the screen.  It's a personal setting.

Thank you that was the issue. I did look at the configure fields before, what I had missed was the "all" selection. Choosing "all" restored the edit screen ... thank you for the pointer.

 

-john

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,780 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot