Deactivation of the notification in a particular status


it is possible that in a particular status no mails are sent when there have been changes to a ticket.

Issue is in status in progress.
Now i change a value of a field in this issue (no executing transition), but i do not want that this will be sent to any user.

Best regards

1 answer

If you have in you notification scheme a notification on update issue, you can circumvene that by doing a bulk edit on this one issue. During bulk edit remove the check "Send mail on this update".That should help

Hello Udo, thanks but this is not a single action. i need this for a specific issue type. the fields which i want to update should not be send as issue updated event.

you are right but i do not need it to update retroactive without sending mail

Ok, I understand now your requirement. Unfortunately I have no solution for that - maybe some else.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot