Date/time transition field of jira misc custom field plug-in is not working properly

Am using JIRA misc custom field plug-in's date/time transition field for calculating the time at which status is changed to 'Escalated'.

It works fine for most of the issues but for some issues that time is not getting captured.


Could anyone please suggest a solution for this.


Thanks and Regards


1 answer

This widget could not be displayed.

Hi All,

I found the reason for that. Recently I changed the workflow and after this change the time of all the existing issues were removed. 

Is there any method to capture the time of those issues.


Thanks and Regards


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you