Date Format of New Ticket View

Jeret Shuck December 12, 2019

After our tenant in Jira cloud swapped to the new ticket view, the "Due Date" field has an incorrect date format. 

 

Everywhere else in our tenant, it's set to DD/MON/YYY

However, on the ticket view the due date is showing: YYYY/MM/DD

 

Any suggestions on correcting this?
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1 answer

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Anton_Ermolaev December 12, 2019

Check System->General configuration->Advanced settings->jira.date.* 

Jeret Shuck December 12, 2019

Anton, thanks for the response. Where do I find  "System" ? Is that in the Project settings? Somewhere else?

Anton_Ermolaev December 13, 2019

@Jeret Shuck nope. In Jira Settings.

Alternatively follow this link: https://[yourjiraname].atlassian.net/secure/admin/ViewApplicationProperties.jspa

Jeret Shuck December 16, 2019

Do I need global Jira admin to access this?

Anton_Ermolaev December 19, 2019

@Jeret Shuck  you need Administer Jira global permission

Jeret Shuck December 19, 2019

Thanks Anton!

Jeret Shuck January 7, 2020

We double checked the field requested and seems like it's correct on our tennant. However our due-date format is still incorrect.

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