Hi All!
I need some assistance with new measure
I want to calculate the time (hours) between moving to "To Do" date and resolution date
I created custom filed that save the time the ticket moved to to do
and i added him to the imported data
But for some reason when i enter the "Datediffhours" formula i cant fine him
Is there a smarter way to measure this time period?
Thanks!
Roy
Hi @roy_as -- Welcome to the Atlassian Community!
Here are some questions to help the community offer you ideas:
If you are using a Company-Managed project, and just need to report on the information, you may use the built in Control Chart report to do this. Please see this article for more information: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/
Best regards,
Bill
Hi Roy,
This video explains how you can use datediff function in detail: https://www.youtube.com/watch?v=S2ary5YG-7w&t=3s
It's based on status transition triggers.
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