Database Custom Field and JIRA Service Desk


We use DBCF in release 3.1.6 with JIRA Core 7.2.3 and JIRA Service Desk 3.2.3.

We created a field of type Database Information which is rendered as a select list.

In JIRA Service Desk, the field is rendered as a simple text field. Are DBCF fields supported in JIRA Service Desk? According to this question ( I thinks yes, but I can't manage to configure it.



2 answers

1 accepted


Could you please try the snapshot attached here: ?



Hi Alexandru


It's stil not working.

I attach a . I also attach it to the DBCF254 issue.


Thanks for your help


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