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Data migration from trial to real corporate paid environment

We are now trying and testing free Jira with couple of user accounts. Trying with production mails and issues. It means working, the way it should be in production.

Is there option for migrating data and users from my trial domain to appropriate corporate domain once, when it will be avaliable?

Best regards,





2 answers

1 accepted

1 vote
Answer accepted
Joe Pitt Community Leader Dec 03, 2019

Take a JIRA backup from the application and then import it into the new environment.  It will bring everything except attachments over. You need to take a copy of the attachments folder and move it to the new machine. It is easiest if the folder location is the same in both environments. 

Thank you, This is the way we will go, because of more control what to migrate.

0 votes
Jack Community Leader Dec 03, 2019

Atlassian may be able to change your domain for you when ready to do so. They allow you to do this once with your cloud instance. Reach out to Atlassian Support. 

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