I have a web page where I collect all the information with regards to Service Request and click on Submit. Now, this data should go and sit in the Jira Service Desk Project which I have created for Service Request. All the fileds which are in Web Page and JIRA Service Desk Project are same.
I want my customer to use the webpage to submit a request instead of JIRA Service Desk Service Request form. but at the backend JIRA admin will use the ticket to open and follow the process? is this possible?
Also, I want to create a Page where all my JIRA Service Desk tickets are shown in the webpage
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