depending on your data separation requirements I would suggest you to either have a look to the "Security Schemes", or to create different projects (with different portals).
For the self service aspect, you want to set up a confluence knowledge base and link it to your portal.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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