I've installed jira 6 and imported data from jira 5.
Everything work perfectly but not the dashboard.
The dashboard isn't displaying correctly the widgets. Most of the time, they stay empty and activity stream display "An error occurred while trying to retrieve recent activity.".
Sometimes, some of them are displayed:
I have checked the logs and I doesn't see any errors when refreshing the page.
I have tried to disable every plugin, disable some widgets but it doesn't change anything.
It is a WAR installation on linux with ssl + proxy. Proxy +ssl are configured in sever.xml.
I have searched for hours, but i haven't seen similar problems
Thanks for your help!
Welcome to Answers!
The problem with gadgets not loading properly is something you can debug from within your browser, eg by using the Chrome Web Inspector. Can you verify you don't have any errors in the console in your browser?
Also, to be sure, did you set the proxyName, proxyPort and scheme attribute on the connector in your server.xml file?
Thank's for your answer!
Yes I have set the proxyName, proxyPort and scheme in server.xml.
With some web consoles (like de Firefox or Chrome ones) I see 403 on some files.
But when I clic on these links, I have any 403 and I can see files which should be widgets data (xml and json content).
I have no JS errors, juste some warnings.
If I understand right, these xml and json are parsed by some JS, so it is client-side. And I don't understand how files permissions can change if I'm still connected on jira. Moreover I have the same problem with public dashboard.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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