Dashboard gadgets: "Some gadgets failed to load" on cloud version

I'm using the Atlassian cloud version of JIRA. Is anyone having any trouble pulling up gadgets on their dashboard? When I search for the "Filter Results" gadget it doesn't come up even though I've added this gadget multiple times in the past. I see an error message that says:

 

Some gadgets failed to load

We were unable to load all of the available gadgets.

Try again

 

When I click "Try again" it says: 

 

Not all gadgets have loaded

Were still trying to fetch all of the available gadgets.

 

Thanks. 

8 answers

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I am having the same issue on my JIRA cloud.

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Hi Azhar, 

It looks like it's working again for me now, although it takes some time for the results to show up.

 

Jeannette

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I am having the exact same problem on JIRA Cloud. Trying to load gadgets is seemingly bringing the whole system to a crawl as well.

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Mine issue went away on its own. It seems like maybe a network connection/bandwidth issue on their end. Like maybe the query fails if it hangs too long? 

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I am experiencing the same problem today. I haven't been able to load the available gadgets to add to my dashboard. The problem seems to have started in the last couple of days for me. 

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I'm experiencing the same problem. I wish it just went away! smile.

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I ended up escalating this issue to the support team. They restarted my instance and the issue was resolved. It is possible it could come up again, but a restart of the instance was at least a short term solution.

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Same issue here. The XHR call to get the gadgets returns a 504 Gateway Timeout.

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