DEVELOPER License in a Non-Production License

Hi Everyone,

Has any of you experienced this message on licensing, and if yes, may I ask what helped you resolve it?

What I am trying to do is use a developer license into a non-production JIRA Software. Here is the error.

"This is a license for DEVELOPER JIRA, which does not match your existing license for COMMERCIAL JIRA"

 

What I have done is, I copied then pasted the developer license to a non-production JIRA Software (7.0.10) and got this message. Tried updated also the add-ons into a developer license and got a message that the license is invalid.

1 answer

1 accepted

This widget could not be displayed.

Look first at the licence for JIRA Core/Software/Service Desk - what do the licences for them have?  You need to replace these with developer licences.  If you have Software or Service Desk, do them first (you might find it easier to disable them first - then they won't check for licences and you can replace the Core licence)

Thank you @Nic Brough [Adaptavist]. Removing the other application's license did the trick. But remove the JIRA service desk's license first (clicking the trash bin icon). This leaves the JIRA Software - currently licensed, then update the existing license with the developer license. This way should accept the developer license. After that, the JIRA service desk license can be updated with the appropriate developer license.

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

281 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you