Customized email notification from JIRA

Please confirm whether from JIRA, customized email can be generated based on provided mail text & fields.

Idea is say from 15 fields of JIRA , a customized mail will be generated with standard mail content for fields which we have edited

2 answers

If we configuring this; is it affected all projects globally? We need to configure this for a specific project. Also we need this configuration for all transitions. Can we configure the same ? If so then how can we configure this for a specific project? Also please note most of the field is custom fields

Yes, it's global, affects all emails.

However, it's code, and it does if/then, so you can do things like "if project in <list> then content is X, else content is Y"

The other option is to do it on transitions. If you set up your workflows to fire different events on transition, then you can use different templates for the different events.

Email This Issue Plugin works great! Plus you can modify the templates without restarting the server.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,193 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you