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Customize the REST Api notifications template

Hi all.

I am using the Jira Cloud REST Api to send notifications:

  • POST /rest/api/2/issue/{issueIdOrKey}/notify

The API works correctly, and the mail arrives as follows:

correo1.jpg

But the Key of the issue appears at the end of the email.
Is there a way to change the template, to move the issue key to the top?

correo2.jpg

Thank you.

1 answer

0 votes
Pramodh M Community Leader Jan 06, 2022

Hi @Marcelo Montaño Sánchez 

As this is an internally generated message on Issue updates that you are sending even changing the HTML template does not seem to work in my case.

Thanks,
Pramodh

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