Are you using Ondemand or a downloaded version your hosting yourself?
If you are using OnDemand this is not possible.
If you are hosting your Jira instance yourself you can edit the velocity templates in the following directory : <Jira Installation Directory>/atlassian-jira/WEB-INF/classes/templates/email
You can customize the content of notification in both Server and Cloud versions of JIRA using our addon https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview
Please refer to examples on https://jirassimo.com/web/examples to see what's possible.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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