Customize email notifications

Hi
I've seen on the online help that it's possible to customize the content of the notifications by email that we send.
How do I get the acces to the Jira distribution to do so ?

2 answers

1 accepted

Hi Coralie,

Are you using Ondemand or a downloaded version your hosting yourself?

If you are using OnDemand this is not possible.

If you are hosting your Jira instance yourself you can edit the velocity templates in the following directory : <Jira Installation Directory>/atlassian-jira/WEB-INF/classes/templates/email

Best regards,

Peter

Yes, we're using JIRA OnDemand...
Thanks for your answer !

Hi Coralie,

You can customize the content of notification in both Server and Cloud versions of JIRA using our addon https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview 

Please refer to examples on https://jirassimo.com/web/examples to see what's possible.

Cheers,

Vladimir

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot