I need to be able to add full customer details, addresses, contacts etc is this possible so that then tickets can be assigned to that customer and we have their full details?

All I can see is the option to add an email so that the ticket is assigned to the customer?

1 answer

This widget could not be displayed.

Hi Cindy,

JIRA allows you to add custom fields to issue screens, so you can add whatever customer data fields you want.  More information here: https://confluence.atlassian.com/adminjiraserver071/adding-a-custom-field-802592519.html

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

124 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you