I need to be able to add full customer details, addresses, contacts etc is this possible so that then tickets can be assigned to that customer and we have their full details?
All I can see is the option to add an email so that the ticket is assigned to the customer?
JIRA allows you to add custom fields to issue screens, so you can add whatever customer data fields you want. More information here: https://confluence.atlassian.com/adminjiraserver071/adding-a-custom-field-802592519.html
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs