This question is in reference to Atlassian Documentation: Configuring the customer portal
Is there a way to set a customer portal to allow tickets without and account or login? Or just restrict submissions to users with an account of a certain domain? Basically trying to create a support system for submitting change requests to a website. I do not want the user to need to create an account, but be able to submit their requested changes. Or is there a way to just have email as part of the submission create an account on the backend with the process invisible to the user?
For this sort of thing you usually use the Issue Collector –
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