Not really - a customer account is little more than an email address. If they send a request for help from a no-reply account, then JIRA has now way of knowing who else they might be, it can only send mail back to that account. If it goes down a black hole because the customer has a no-reply, then tough. If the customer wants to be informed of progress on a call, then they need to use an email address that they can get replies to.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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