Customer facing Jira ticket collector

Mastermindzh January 22, 2020

Hey all,

We would like to set up a project where customers can add issues, vote for them and track the ticket state without needing to be a part of the entire jira.

Something like mongodb does on this url:
https://jira.mongodb.org/projects/COMPASS/issues/COMPASS-3912?filter=allopenissues

Any ideas how we can set it up?

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Tony Rossiter
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January 22, 2020

@Mastermindzh 

MongoDB is using a public facing project with anonymous access.  Here's more info on how they did it: 

https://confluence.atlassian.com/adminjiracloud/allowing-anonymous-access-to-your-project-779172888.html

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