I need to know if there is a way to limit the visibility of projects that are not specific to a certain customer when we have our customers logging in to see their projects. If it makes more sense, when we give our customers a log in to send us issues will they be able to see/access the projects of other customers that are on there or is there a way to limit their access and visibility. thanks
The best method to do this would be to apply the Issue Level Security.
As mentioned on the documentation, "Issue security levels allow you to control who can see individual issues within a project".
In your scenario, I would configure that project to be viewable for reporter, assignee, and jira-administrators only.
If you configure the Issue Level security to be viewable to only the above users, it will guarantee that other customers will not be able to view other tickets that does not belong to them.
You also might want to configure the Browse Project Permission (under permission scheme) for only certain groups to see.
Hope this is what you're looking for
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events