I have configured Customer Satisfaction Survey for JIRA. Screenshot from 2016-12-04 10-52-35.png
When I click on "Send Test Email" button, it sends an email to me. I configured it to resolved event. But when I resolve a ticket it doesn't send an email to user (reporter). Is there any thing I missed?
I'm testing on JIRA 7.2.2 version.
There is the case if assignee is the same as reporter the survey does not send out. That logic to prevent reporters rate themselves.
By the way if you get any issue please use our portal to raise the request at http://support.candylio.com:8080/servicedesk/customer/portal/2
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs