We actually use Jira 6.4.12 and the ServiceDesk plugin. We’d like to provide an access to the Customer Portal to our customers.
In the terms of the license agreement (https://confluence.atlassian.com/servicedesk025/jira-service-desk-licensing-754977562.html) you have a clause, declaring that there’s no need for customers to have a user license to access the Customer Portal.
Unfortunately we’ve faced a problem that no user can access the Customer Portal without granting him a “jira-user”.
Is there any way to provide an access to the Customer Portal to our customers without granting them any licensed access.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs