Is it possible to have a link to the customer portal for service desk in JIRA? What I'm looking for is something like we have with Confluence where JIRA users can click on the drop down menu in the left hand corner to switch to Confluence from JIRA and vice versa. Right now, we dont have an easy way for users to access the customer portal for Service Desk.
You can do this by creating a custom link in the App Switcher, which is likely how you are switching between Jira and Confluence.
We have a guide on how to do this here:
The short version on what you need to do is:
Hope that is what you were looking for, if not let us know!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs