Customer Portal drop down from JIRA

Is it possible to have a link to the customer portal for service desk in JIRA? What I'm looking for is something like we have with Confluence where JIRA users can click on the drop down menu in the left hand corner to switch to Confluence from JIRA and vice versa. Right now, we dont have an easy way for users to access the customer portal for Service Desk.



1 answer

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Brian Cohen Atlassian Team Oct 20, 2017

Hi Lesly,

You can do this by creating a custom link in the App Switcher, which is likely how you are switching between Jira and Confluence.

We have a guide on how to do this here:

Creating links in the application navigator

The short version on what you need to do is:

  1. Choose Jira Admin(gear icon) > Applications.
  2. Select Application Navigator(very bottom of left navigation).
  3. Create links by entering a name and the URL on the page.

Hope that is what you were looking for, if not let us know!

Best regards,

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