Customer Portal drop down from JIRA

Is it possible to have a link to the customer portal for service desk in JIRA? What I'm looking for is something like we have with Confluence where JIRA users can click on the drop down menu in the left hand corner to switch to Confluence from JIRA and vice versa. Right now, we dont have an easy way for users to access the customer portal for Service Desk.

 

Thanks!

1 answer

This widget could not be displayed.
Brian Cohen Atlassian Team Oct 20, 2017

Hi Lesly,

You can do this by creating a custom link in the App Switcher, which is likely how you are switching between Jira and Confluence.

We have a guide on how to do this here:

Creating links in the application navigator

The short version on what you need to do is:

  1. Choose Jira Admin(gear icon) > Applications.
  2. Select Application Navigator(very bottom of left navigation).
  3. Create links by entering a name and the URL on the page.

Hope that is what you were looking for, if not let us know!

Best regards,
Brian

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

53 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you