Customer Filter subscription emails


Can email subscriptions of filters be sent to customers? It appears they can only be sent to users, or groups of users? 

Also, when I select Personal notification and select run now I do not get an email (I am a user) - the only way i get it to work is via a Jira group that has email distribution list (which i am part of) Jira user. Any suggestions to getting the personal notification working?  


1 answer

Sorry for stirring up an older post. 

I was wanting my customers to be the subscription recipient as well but no luck.  So I am assuming that does not work.  I wish there was a way to input an email address.  For your personal notification, is it YOUR filter?  Curious to see if permissions might be the issue.  Also, are there any results?  You might not have the checkbox selected to not send if empty results.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,946 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you