Customer Filter subscription emails

Hi,

Can email subscriptions of filters be sent to customers? It appears they can only be sent to users, or groups of users? 

Also, when I select Personal notification and select run now I do not get an email (I am a user) - the only way i get it to work is via a Jira group that has email distribution list (which i am part of) Jira user. Any suggestions to getting the personal notification working?  

thanks

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