When changing the logo for our JIRA instance, anything over 30px tall is resized to be 30px tall. This means that you can't upload a logo that looks good on a HiDPI display. This is weirdly hypocritical of JIRA because the default logo is 60px tall and looks great on a retina display.
We tried manually changing the logo on our server to use a 60px tall one, but this didn't work. Does anyone know how to force JIRA to accept a retina-friendly custom logo?
I'm afraid you just have to do it the hard way, and by that I mean accessing the file system of the machine that is hosting the JIRA instance, and manually replacing the file.
We are hosting our instance on a Linux environment (Ubuntu 14.04 to be specific) and the custom logo was stored at the following path:
Use SCP, FTP or whatever means you have to access the server, upload the upscaled logo (at any size you like, just keep the proportions), place it at the path mentioned above (make sure you overwrite the file generated by JIRA if there's any) and you're done.
Just remember that if you're using any sort of CDN or a static assets caching mechanism, you're going to have to bust the cache for the logo to see the change. Use browser inspector to determine the URL that the logo is being fetched from.
I'm not sure about Windows, but it should generally be the same case. Just find out where JIRA stores the uploaded logo and replace it.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot