Custom fields for a street address - Best practice? Plugin?

Stephen Hayden
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June 14, 2012

So we are all about doing more with less, and use JIRA for all sorts of strange things. We have a need to collect addresses as part of a larger process but am wondering if anyone has a trick or plugin they use for doing so?

Out of the box, it looks like we'll need to just make a field for each, which is kinda ugly and cumbersome in a number of ways both user facing and administratively:

Address 1: (text field)

Address 2: (text field)

City: (text field)

State: (select list)

Zip: (text field)

Phone: (text field)

Complicating this further, it's possible the need could arise and we'd need to collect more than 1 address on a ticket... which means we'll need to rename them to something unique, requiring a different prefix in front of each set of entries (such as Vendor or Customer).

Thoughts on how to do this cleaner? Am I overlooking a plugin someone could point me to perhaps? Each of the elements need to be required, so simply providing a text area and say 'Address 1' won't work.

Thanks!

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Stephen Hayden
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January 13, 2014

Closing this as unanswered.

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Renjith Pillai
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July 28, 2012
Sascha Ziemann June 16, 2020

Link is dead.

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Jo-Anne MacLeod
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July 27, 2012

one suggestion. You could just use a cust field of type unlimited text. But put some 'help' text directly in the box using javascript. It goes on the description of the field. The 'help' text would show the exact format that you need/want the address goes. It would really depend on your user community though to see if this would work. If they are the careful type of people then it would be ok.

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Stephen Hayden
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July 27, 2012

I wish there was a clean way to do this, it's so unfriendly and bulky creating 6 fields.

Sascha Ziemann June 16, 2020

Indeed!

 

8 years later and still no progress.

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