Custom field showing up on one screen not the other, even though using the same field configuration

Hi

I'm creating a specific screen for customers to report a bug into our system (anonymous users). I have an issue type scheme with two issue types- bug and improvement. The screens are meant to look identical. So I have one Create Issue Screen with my selected fields including my custom field "email". This email field shows up for the "Bug" issue type but for 'Improvement' it is missing (I see the other fields just not this one). Could you help me please?Does it have something to do with using improvement in a different project with a different looking screen and different configuration? Would apprecaite your support.

Thanks,

Shreena

1 answer

1 accepted

0 vote

Is the field available for all issuetypes? Or is it tied to Bugs alone?

Under custom fields it is linked to bug issue type. This must be why. How do i add improvement issue type under available context(s).

I've sorted it :) sorry. Thank you. Just needed to go to edit configuration and select it from there.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

246 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you