I have a strange issue with a (rather simple - single-line text) custom field in my workflow: first strange thing is that I cannot see it in the Issue Navigator (in the list view). I can click on columns, select this column and click on "Done", but this does not make the column appear anywhere...
Next (which is even more important for me) is that I cannot select this field in the "Statistics" gadgets... Interesting enough, other fields appear there alright.
Fields belong to issue-types and screens, not workflows.
If you don't get a field in the issue navigator, then you have probably written a query that says "show me issues that are in a project and/or an issue type that this field is not valid for". Best bet is to find an issue that should have the field and try a filter for "issue = myissue", which should guarantee that the column will appear!
As for "can't select in statistics gadget" - only "stattable" fields appear in there. That is, fields that can be counted (effectively, this means "options selected from a finitie list"). Random strings of text can't be counted, so it won't appear.
You can't, the possible options for text and number fields are simply too large to be treated as finite.
As you want users or roles, you really do need to swap to a select list - technically you could have infinite users or roles, but in the real world, you won't and that is really a near-finite distinct list.
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