Custom field not showing as drop down menu

Hi guys,

I'm kind of new to JIRA and need some help adding a custom field.

I've added the custom field and it appears, but as a list not as a drop down box. http://imgur.com/RfgUAHH

I googled how to change it so that it is a drop down box which pointed me in the direction of renderers. As you can see though, I have no option for renderers on my custom field.

http://imgur.com/ULHWMwF

Can anyone help me out? The guy who implemented this is out this week.

Thanks

1 answer

1 accepted

1 vote
Accepted answer

You have defined the field as a multi-select field. These cannot be drawn as drop-down boxes, because, by definition, you need to allow more than one option to be selected.

A drop-down will only appear for single-select fields. Try adding one of those instead (I think your data should be single-select anyway - I don't think it's valid to be able to select 1, 5 and "none" for a risk-assessment level at the same time!)

looks like type of your list is "multi select" instead of "select list"

P.S. Nik was faster ;) so i convert my answer to comment

Thanks chaps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,154 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you