Custom field missing from import filed list on CSV import

I am trying to import tasks into Jira through the CVS import. One custom field is missing from the import list. This is the Tempo Billing key. The field is a custom field of type Tempo Account. It is of Global Context and is applicable to Any Issue Type. I am not sure if this is a issue for Atlassian or Tempo. however it is important to our installation.

Thoughts?

3 answers

This widget could not be displayed.

Do you have your import log? That might help narrow down what's happening.

This widget could not be displayed.

Hi, this is a JIRA problem, one which they will fix:

https://studio.atlassian.com/browse/JIM-787

This widget could not be displayed.

Any updates on this? That link is broken (Shows down for maintanence each time I have tried). I've got about 300 tasks to load and each must be assigned to it's corresponding Billing Account I set up in TEMPO account manager. I have no way to do this via the import today except to spend a few hours manually doing this. Please let me know if i am missing something. It's not showing up as a JIRA field in the drop down even though it should.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

77 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you