Custom field error


We had an old custom plugin which created a custom field - Last Comment on jira. Now we have removed that custom plugin. However since then we are getting this error in the logs

2013-08-30 03:02:42,283 http-443-35 ERROR jayaswal 182x25583x2 1acs6c2 /secure/admin/CreateCustomField.jspa [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.opentv.jira.plugins.last-comment-linked-issues-field:LastComment'. Is the plugin present and enabled?

Is it safe to just go in the custom field section and delete the custom field?

Although this error message looks safe however today we had a jira crash and the last line in the log indicated this line which makes it highly likely that the crash was triggered by this line.


1 answer

1 accepted

1 vote

Hi Rahul,

It is not likely that this error is causing JIRA to crash. You may want to check on lines that comes before it as well, perhaps there is outOfMemoryError thrown in the logs. I would recommend to contact for investigation. Best to mention the time of crash and also the status of your Production instance.

As for the error mentioned, please follow the steps mentioned in the following KB artile to solve the problem:

Regards, Zul

Thanks helps


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

136 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you