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Custom field entry changes from e.g. 00123456 to 123,456

Hi All,

I have a custom field in the "Create issue" box.

When I enter a number in this field e.g. 00123456, Jira updates the format to 123,456.

Kind of similar to what happens in Excel when you enter a number before applying any cell format changes.

Any idea as to how I can resolve this so that the number displayed is as entered?

Cheers in advance,


1 answer

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0 votes
Answer accepted

It is correct (although you may want to reconfigure the language if the comma and full-stop are not right for your language preferences)

The problem is that you are entering a string into a numeric field.  Jira is able to understand it is a number and stores it as such, then displays it as per standard way to show numbers.

If you want to use it as a string rather than a number, then you will need to put that into a string field (probably a short text one)

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