Custom field disappears from issue navigator for users but not sysadmin?

A user with Admin/Dev/User access to a project is having an issue creating a filter with a custom field.

This custom field is configured for all issue types and the project in question.

She is able to add the custom field to her filter, but if she leaves the issue navigator or attempts to export, the custom field is removed.  If I (sysadmin) open her filter, the custom field appears in the issue navigator and the custom field appears in the export.  


1 answer

0 votes

Hi Nathan!

That's probably because the custom fields is not one of the columns chosen to be displayed in the Issue Navigator. Please have her enable it through the drop-down menu shown in the below screenshot:




Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,511 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you