I am trying to fire a custom event from a workflow but the event I created isn't in the dropdown on the post function screen. Here's what I did:
Here's the problem, the event I created in step 1 isn't in the droopdown. I've tried discarding my draft and opening from text and diagram view but it's just not there. What am I missing?
I just gave it a try on our JIRA (Server v7.3.4) and the custom event was simply available as an option. I've tried multiple templates for the event but that didn't change anything.
The documentation (Adding a custom event) does not mention anything about certain events not being available in a post function so I have no idea why it does not appear in your case.
So I would suggest getting in touch with Atlassian Support. Please do come back to us if they gave you the answer as this might help other users in the future as well. :-)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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