In custom event i want to add the Escalate Event.
During create the event,For Template field they show list of option. What i want to choose from the option for my new event "Escalate".
Please share your thoughts,
This template only defines the email template you'll be using.
So for your custom event I would use the Generic Event template in OnDemand.
Then you can define in your notification scheme who needs to be notified when this event is thrown. And you can use it in your workflow post function.
As Nic already said : in OnDemand you can't edit email templates.
It's a bit more complex than just adding a new line, but it's not painful. See http://docs.servicerocket.com/display/ATLASSIAN/How+to+create+a+custom+event+in+JIRA
However, you've said "OnDemand". So you can't do it because you can't amend the code.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs