Custom domain with service desk

Dear JIRA Help Desk,

We are considering the cloud version of Service Desk. Can we use a custom domain? and if yes, is it possible to configure SSL? What are the prices for this?

Julian

2 answers

0 vote

You can tell Atlassian what you want to name your service, but it will be https://<your chosen name>.atlassian.net

They don't (yet) support other domain names.  As you can see from the url, standard SSL is automatically enabled.  You won't be able to do anything clever with the SSL though (like require external certificates) as the service is locked down in a state that Atlassian are willing to support.

Prices: https://www.atlassian.com/software/jira/service-desk/pricing

2 years later, it's near that one custom domain would be possible: issue 6999. Vote there & watch for updates.

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