Custom dashboard in JIRA

Hello,

I'm a new JIRA(5.2) user. I'm trying to set up a dashboard which I want to eventually share with my team. This will include JIRA tickets which have an issue with a third party. So it should include our JIRA key and a text box where I add "case number with the thrd party" and brief comment.

The problem is that there's no set filter. I want to manually add cases here. Since any product/team can ask me to check with the vendor.

Which plugin helps? I tried using "issues in progress" but it needs a filter.

1 answer

Dashboards are for display, not data entry.

You need to add a custom field to your project/issue types. Call the field "3rd Party Case Number", or whatver makes sense. https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field

Next create a filter using where the new field is not empty. https://confluence.atlassian.com/display/JIRA/Using+Filters

project = MYPROJECT and "3rd party case number" is not empty

You can then use "filter results" or another gadget to show those issues on the dashboard.

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