I'm a new JIRA(5.2) user. I'm trying to set up a dashboard which I want to eventually share with my team. This will include JIRA tickets which have an issue with a third party. So it should include our JIRA key and a text box where I add "case number with the thrd party" and brief comment.
The problem is that there's no set filter. I want to manually add cases here. Since any product/team can ask me to check with the vendor.
Which plugin helps? I tried using "issues in progress" but it needs a filter.
Dashboards are for display, not data entry.
You need to add a custom field to your project/issue types. Call the field "3rd Party Case Number", or whatver makes sense. https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field
Next create a filter using where the new field is not empty. https://confluence.atlassian.com/display/JIRA/Using+Filters
project = MYPROJECT and "3rd party case number" is not empty
You can then use "filter results" or another gadget to show those issues on the dashboard.
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