Custom URL for customer portal

This question is in reference to Atlassian Documentation: Configuring the customer portal

Is it possible to configure a custom URL, something like https://support.companydomain.xx , which links to our service desk customer portals?


2 answers

Hi Benjamin, it is not possible to customize a URL in Cloud due the Restricted Functions.


Rodrigo Silva

Taking into account what Rodrigo wrote, you can probably have IT to automatically redirect to your Service Desk. 

It's not perfect but could be enough for allowing users to have a simple URL to remember. 

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