Custom Notification: Ticket Unassigned?

Hi! I'm trying to figure out if I can create a custom notification that tells the Project Lead or Admin when there is an unassigned ticket/story. Has anyone accomplished this? Thank you!

1 answer

1 vote
Thomas Schlegel Community Champion Nov 27, 2017

Hi David,

I would create a filter with that JQL for that:

project = XXX and assignee is empty

Save this filter and create a subscription for that on the page

http://<your jira url>/secure/ManageFilters.jspa

If you create a group first with the admins and project lead, you could use that group as recipient for the subscription.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

147 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you