Custom Notification: Ticket Unassigned?

Hi! I'm trying to figure out if I can create a custom notification that tells the Project Lead or Admin when there is an unassigned ticket/story. Has anyone accomplished this? Thank you!

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Thomas Schlegel Community Champion Nov 27, 2017

Hi David,

I would create a filter with that JQL for that:

project = XXX and assignee is empty

Save this filter and create a subscription for that on the page

http://<your jira url>/secure/ManageFilters.jspa

If you create a group first with the admins and project lead, you could use that group as recipient for the subscription.

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