I want to create a report based on a timeframe from the JIRA (ServiceDesk) database that can provide:
and possibly other basic details. I don't see this capability in any plugins I've looked at, and I don't believe we should actually need a plugin for this, as it's all in a MySQL database. A simple tabular SQL report would suffice.
Anyone doing something like this? What would the relevant fields be I would be concerned with.
Couldn't this all be handled by searches inside the Service Desk system?
I just did an issue search and filtered by my Service Desk project name. Then I included the following columns:
Then you could filter down by date range.
I would need to craft something in the search language, something similar to :
updated >= -2w order by updated DESC
While this is handy, I want to have this in a tabular format that I can print out reasonably or include in a document. I know these can be exported to PDF. Are the schema fields documented somewhere.
I had thought a simple MySQL query would do the job.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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