I'm working in Jira Cloud and have created a number of custom fields for a particular project. The fields that keep disappearing are in Create Issue screens. When I create an issue the custom fields don't show until I click the "configure fields" button in the top of the create issue screen and check the boxes next to the missing fields. I have to repeat this process every time I create an issue.
I checked the field configuration and none of the missing fields are set to hidden.
Not a big deal to me, but users who aren't very familiar with Jira won't even realize that the fields are missing.
They're all listed in the screens where they SHOULD appear. And when I click the "configure fields" button, only the fields that are included in the screen are available to check, but i have to manually check each field each time I open an issue.
(See screen shots for clarification.)
When I select the List Pull issue type and click Configure Fields, only the custom fields listed in the List Pull Create Issue Screen appear in the list of fields that I can check. I just want them to appear automatically.
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