Custom Field Email Notification

How can Jira be configured to trigger and automatic email when a specific value is entered in a field?

3 answers

1 accepted

Hey,
this can be done with scripted post-function f.e.. If you have installed ScriptRunner Plugin you can choose some more postfunctions and script your own. And this way you can get your problem resolved. There is a conditional postfunction as well ;)
Hope this was helpful.

Greets
Simon :)

Thank you Simon for your quick response!! I've never used ScriptRunner so I'll give this a shot and let you know how is goes. - Best, Bob

As Simon says, Scriptrunner is the solution - take a look at Script Listeners (Issue Created and Issue Updated)

Condition - a Script, something like:

cfValues["Category"]?.value.contains("Crisis") && changeItems.any {

it.get('field')=='Category'

}

This triggers when the Category field has changed into "Crisis"

And thank you as well Normann!! Also thanks for the sample script. Unfortunately I don't have much expertise in this area.

Does Script Listner come with Script Runner?

Where exactly does one place this script?

Thanks,

Bob

Do either of you know of or can recommend a scripting soluition for Jira cloud? Looks like Script Runner is only available for Jira Server.

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