Hello,
We have an on-prem JIRA server.
We have an issue-type workflow which at the very end of the workflow fires a custom event.
That custom event has been configured in the notification scheme to send an email to a mailbox.
That mailbox account is defined in JIRA with "JIRA developer" permission. So, it should have the "Browse projects" permission on it.
No emails are coming through. I feel the custom event may not be firing. AM I missing a step here?
Praseed
Hello Praseed,
Did you already use the Notification Helper ? If no, please give a try.
In additional, try to check the post-functions if it's all set well for the custom event.
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