SLAs only measure the last time an issue is stayed in a state. I also need to know how much in total an issue is stayed in a state.
For example suppose we have Start, A, B and Resolved. This is what happened:
SLA is only calculated for A(2) and B(2) but I also need A(1)+A(2).
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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