Crucible jira integration

I get this error message when I try authenticate in source/review tab on jira
uthentication failed!

An error occurred while trying to obtain an access token. For application link "svrgyn02 (95e3626e-6c8e-376a-b497-ea24a90b5073) http://179.185.79.19:49437com.atlassian.applinks.application.fecru.FishEyeCrucibleApplicationTypeImpl@fd3cad"

OAuth Problem Details

  • Failed to get token from service provider. Response status code is '403'

How I should proced in order to complete de link between jira and crucible?

2 answers

0 votes
Peter Koczan Atlassian Team Jul 28, 2014

Hi, Can you give more context for the error message? The logs should contain more information about the error. One possible cause is described in the following article: https://confluence.atlassian.com/display/FISHKB/Application+Link+authentication+fails+due+to+bad+URL+signature

I get the same issue. Have you resolved this? Crucible can successfully move issues to done using smart commits so the link from Crucible to Jira on demand works for me but get this same error when clicking authenticate in Jira on demand's Source tab in an issue. Any help!?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,997 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot