I'm sorry, that does not make any sense to me.
What does "taken as a component in Jira"? Components are not users, they're components.
What has the email group got to do with it? Is that a group within Jira? How do you expect to get mail to that person?
What's an S1 exchange server? Do you mean the user has a valid email? Have you got that in their Jira account?
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