I've seen questions similar to this but I'm still not sure if there's a "best practice" way to accomplish the following:
I have a few hundred pieces of equipment with metal asset tags already attached. Let's say the asset tags are of the form ABC1234
As I get these pieces of equipment back to my shop, I'd like to create a JIRA ticket for each asset to track it's physical location, repair status, and a bunch of other info.
Is it possible to have the issue key/value be ABC1234? Meaning, can I manually specify which key value each new ticket should be, as I get the equipment back for repair?
Another suggestion seemed to be that I'd create, say, a thousand tickets and then just edit the appropriate tickets as I receive them. That's a possible solution but we're into the six-thousands now and hundreds of older assets are no longer in service, so I'd be creating tons of tickets which never see any updates.
Is there an elegant way to handle this? Ideally the key value would be the actual asset code because other projects can reference the equipment they involve, so if they're directly referencing JIRA tickets named something like ABC2415 it would remove a layer of confusion.
You can create the issues with a specific Issue key only if you are creating them using via a CSV file.
You can specify one of the columns in the CSV to be the Issue Key and put the desired Issue key there.
Hope this helps.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot