Creating an issue from e-mail in specific project


My organisation has multiple projects managed via JIRA. We recently configured the mail handler for Outlook e-mails.

What we would like to know if it is possible to somehow tag an e-mail; perhaps project name in the subject or something in the content, that will create an issue within a specific project?




1 answer

Hi Andrew,

I believe JIRA handler cannot provide you this dymamic project mapping.

However, Cloud addons like JEMH ( has this.

Our addon Email This Issue ( has its own handler as well on JIRA Server with the feature you seek. Our Cloud Mail Handler will be released soon..






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